5 Step Process for Handling Complaints
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YouTubeShep Hyken: Customer Service & CX Expert
5 Step Process for Handling Complaints
An easy-to-implement, five step process can manage any customer complaint and customer service crisis situation. Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Awhile back, United Airlines had a computer outage that lasted two and a half hours and caused 200 flight delays and six cancellations ...
45.4K viewsMar 16, 2017
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This week, I sat down with Chris Lewis, our Executive Director of the Office of Consumer Protection, to discuss our consumer complaint process and a recent settlement that returned more than $766,000 to 391 Kentuckians. #NCPW2021 | Attorney General Daniel Cameron - 2019-2023
This week, I sat down with Chris Lewis, our Executive Director of the Office of Consumer Protection, to discuss our consumer complaint process and a recent settlement that returned more than $766,000 to 391 Kentuckians. #NCPW2021 | Attorney General Daniel Cameron - 2019-2023
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