Health insurance wouldn't cover one child's hearing tests. Reporters with Health Care Helpline investigated and share this advice for what to do if preventive care gets denied.

Organizers behind the Correct The Map campaign say the Mercator map's shrinking of Africa minimizes the continent's global influence — and is just plain inaccurate.

The logistics of health care can be frustrating. If you have a bureaucratic horror story or need help with a tough question, reach out to Health Care Helpline from NPR and KFF Health News.