The concept of smart hotels now includes automated room controls, AI-driven concierge services, keyless entry systems, and robust data analytics to anticipate and meet guest preferences. By Susana ...

First Hotels has launched a new loyalty platform for its First Member program, selecting Loyco as its technology partner in a ...

Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: ...

Now in its sixth edition—and the first to be released since the 2019 pre-pandemic version—the highly anticipated report provides hoteliers with a practical, data-driven roadmap for improving revenue ...

In the age of instant reviews and AI-driven travel planning, a hotel’s reputation is built, or broken, long before a guest ...

For most of the history of television advertising, hotels and resorts either had the budget for it or they didn’t. Production ...

Built directly into the Mews operating system, Mews BI gives hotel teams a single source of truth and the ability to act on live business data without leaving the platform they already use to run ...

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether ...

Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...

In today’s rapidly evolving hospitality landscape, personalization is no longer a luxury—it’s a necessity. As travelers seek unique and tailored experiences, hotels must leverage personalization to ...

Hotels are increasingly utilizing robotic technology to improve operations and enhance the guest experience. From check-in to checkout, robots are playing an increasingly important role in the ...