Southwest Airlines Co. closed 14.01% short of its 52-week high of $36.12, which the company reached on December 5th.

Shares of Southwest Airlines (LUV) slid 2% after JPMorgan downgraded the airline to an Underweight rating from Neutral, effectively a cut from

The “fun-luving” airline long credited its quirky, we-are-family work culture with its success. Now, after its first mass layoff, staffers wonder whether the love is gone.

Southwest is undergoing an ambitious turnaround plan under the watchful eye of activist investor Elliott Management.