The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

The Brooklyn Park Police Department said its officers "acted with courage and bravery" during the Minnesota lawmaker ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...

For 2026, National Public Safety Telecommunicators Week is April 12 through 18, and celebrates the professionals that make ...

Thecomputer-aided dispatch (CAD) system atCentral Lane 911 has been restored, confirmed the Eugene Police Department ...

Occum firefighters without pagers did not receive the First Due notifications on their phones for 27 minutes after the first ...

Mark43, the leading cloud-native public safety operations platform, today announced the general availability of Mark43 ReportAI and Mark43 BriefAI. Built directly into the workflows and data agencies ...