Sinch reports AI is transforming customer service, shifting focus from conversation volume to value, emphasizing continuity ...

AI sales technology in 2026 is progressing from task-based assistants to agentic systems capable of handling multi-step workflows with minimal intervention. Companies like Salesforce are building AI ...

Technology startup Netomi has raised $110 ‌million in a Series C funding round led by Accenture Ventures, the startup’s chief ...

Salesforce lets its customers lead its product roadmap with the thinking that if one enterprise customer has a problem, the ...

AI-powered tools like Seller Assistant helped independent sellers operate more efficiently and smarter in 2025, as reported ...