On a recent podcast, Ganesh Jayaram discussed the carrier’s revamped app and self-service capabilities as it turns to AI to ...

From a redesigned mobile app to AI-powered rebooking tools and faster airport kiosks, American is rolling out smart solutions ...

American Airlines is loosening its standby policy — backtracking on restrictions put in place just last year. Here's what you ...

TPG got a tour of American's Fort Worth headquarters, operations center and training areas. We also got a behind-the-scenes ...

An American Airlines flight made an emergency landing at Las Vegas’ Harry Reid International Airport after smoke was seen ...

Once a slightly fancy middle ground between first class and coach, business-class seats are getting serious upgrades. Caviar, ...

SriLankan Airlines elevated their passenger service at the Bandaranaike International Airport (BIA) by introducing their self-service check-in and self-bag-drop services. With the aim of minimizing ...

Air India improves passenger experience. Self-service kiosks are now available for flights to Europe, UK, and Canada. This expands the existing service for US and Australia routes. Passengers can ...

The airport’s original bones date back to 1959, but billion-dollar renovations completed in 2018 have completely transformed ...

U.S. airlines earned a record $7.27 billion from baggage fees in 2024, with American ($1.5B), United ($1.33B), and Delta ($1.06B) leading the revenue ranki ...

Premium Economy on American Airlines new Boeing 787. American Airlines In the Main Cabin, there are 4K monitors with Bluetooth connectivity and USB Type-C and AC power ports at every one of the ...