"I had goosebumps," Miles Peterson, 19, says of the cabin's reaction to his duties as an "honorary flight attendant" ...

A longtime Southwest Airlines flight attendant got the unique experience of welcoming her own granddaughter as a colleague. Cynthia Heck has been a Southwest flight attendant in Las Vegas for 19 years ...

Southwest Airlines announced that they had banned the woman who allegedly punched a flight attendant in the face, knocking out two of her teeth. According to the Associated Press, an executive ...

A woman was arrested Saturday for allegedly punching a Southwest Airlines attendant in Dallas. The 32-year-old woman is charged with aggravated assault. According to NBC News, the incident started ...

Southwest Airlines gets rave reviews from Wall Street for assigning seats and adding fees, but will the quirky airline ...

Passengers flying on Southwest Airlines were surprised by what they found in the overhead bin. A passenger boarding her flight from Nashville to Atlanta captured the moment she saw a flight attendant ...

A Delta Air Lines flight attendant and a Southwest Airlines gate agent went head to head in an Atlanta airport, then viral online. Last week, footage hit Instagram showing the flight attendant ...

For a large person, each flight on Southwest was a game of roulette under the airline's longtime unassigned seating policy.