With trust and engagement at an all-time low, companies need to help leaders strengthen human skills such as self-awareness, clear communication, and compassion. Though the adoption of AI is creating ...

Frontline employees’ close contact with customers and processes often put them in the best position to generate innovative ideas. However, in most companies, middle managers act as critical ...

Metaphors can make or break your transformation message. They simplify complexity, create emotional connection, and cut through resistance. But not just any metaphor will do. Use these four questions ...

Facilities management has shifted from reactive fixes to preventive strategies. Now it’s moving toward systems that can predict and resolve issues autonomously. A self-optimizing portfolio takes ...

The CFO’s role is no longer just to hold the purse strings tightly and say “no.” Rather, CFOs are increasingly looked to as ...

An executive’s guide on developing the talent who will secure your company’s success. by Rachel DuRose When Target announced in August 2025 that COO Michael Fiddelke would assume the company’s top ...

Energy is no longer merely a cost to be managed. by Andrew Winston, George Favaloro and Tim Healy Large companies spend millions, or billions, of dollars directly on energy each year—and millions more ...

Feedback is crucial. That’s obvious: It improves performance, develops talent, aligns expectations, solves problems, guides promotion and pay, and boosts the bottom ...

IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership. by Daniel Goleman Every businessperson knows a story about a highly intelligent, highly skilled ...

A PwC analysis shows that drugs like Ozempic and Wegovy may have surprising ripple effects on industries from apparel to travel to beauty. Sign up for HBR Executive Agenda - for insights you need to ...

Hear the word “innovation,” and you might think of an R&D lab, a design group, or a start-up venture. But today innovators are in demand everywhere—from the factory floor to the salesroom, the IT help ...

In the fall of 2017, when the New York Times and other media began reporting on widespread sexual harassment and assault by powerful male entertainment figures, many people were heartened. The ...