Artificial intelligence (AI) is accelerating a fundamental shift in Zendesk’s channel, especially across Asia Pacific (APAC) ...

Help Desk Migration, the automated service by Relokia, has successfully led a massive enterprise data migration for global retail giant Pandora. The project moved from Zendesk to Salesforce Agentforce ...

Most CRMs now claim AI capabilities. Fewer deliver it where it actually counts, in shorter response times, with more details ...

A man in Pierce County was trying to get help because of an issue on Facebook.

DevRev, an AI-native enterprise software company focused on transforming how teams and customers collaborate, today announced it has achieved ISO/IEC 27001:2022 certification, the global benchmark for ...

Rockstar Games has suffered a data breach linked to a recent security incident at Anodot, with the ShinyHunters extortion gang now leaking the stolen data on its data leak site.

Home Depot’s latest move aims to resolve a major customer pain point: wasting time. After a challenging 2025, due to several ...

Guild.ai today announced the availability of its platform, introducing what it calls the first control plane for AI agents.

Validated partner integrations expand choice across the Phrase ecosystem Our Verified Solutions give customers the ...

ShinyHunters publish Rockstar data, but sadly there's no big secrets or GTA VI bombshells.

This week, a "Raccoon"-linked actor hit help desks, Eurail exposed 308K users, Fortinet patched critical flaws, Pushpaganda ...

ISO 27001:2022 provides external validation of the security discipline behind DevRev's AI platform, ComputerPALO ALTO, Calif., April 29, 2026 (GLOBE NEWSWIRE) -- DevRev, an AI-native enterprise softwa ...