Simply Contact, a multilingual customer support provider managing more than 10 million customer interactions annually, ...

Need better stock visibility and smoother fulfillment? Here are the best inventory management software options we've tested ...

Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

Add Yahoo as a preferred source to see more of our stories on Google. Public Education Committee Chair Brad Buckley, R- Salado, speaks about House Bill 2 during a press conference as the Texas State ...

A Florida-based virtual school could receive Texas taxpayer funds through the state's new $1 billion private school voucher program, despite provisions in the law meant to block out-of-state schools ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

Oklahoma's healthcare system is unusual because while the Sooner State boasts two large metropolitan cities – Tulsa and Oklahoma City – the rest of the state is predominantly rural. Most healthcare ...

Isaac Health, a virtual memory clinic, unveiled a new eight-week virtual group series on Wednesday to reduce the risk of dementia. The New York City-based startup works with healthcare organizations ...

For a moment on March 11, a room on the bottom floor of one of UC Health's buildings in Clifton was the likely the safest place in the world to suffer a traumatic injury. The room was packed with ...

BOOP! The Musical is holding a virtual open call for its title role for the upcoming national tour. Director Jerry Mitchell took to social media to share information about the open call, sharing a ...

Philadelphia-based Penn Medicine has implemented a virtual care initiative that removes after-hours call responsibilities for primary care providers. As of January, 63 Penn Medicine practices across ...

Rome (N.Y.) Health has launched a virtual nursing program on its 2 East medical-surgical unit, adding remote support for bedside nurses focused on patient education and discharge planning. The program ...