In a demo for its Agentforce AI Agent Builder, the company showed how imposing logical rules on customer service agents could ...
The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.
Build AI skills in 2026 with six resume-friendly courses from IBM, Scrum.org, Salesforce, HubSpot, and MIT Sloan to boost ...
Key Takeawys Zocks is an AI-powered tool that automates meeting notes, client onboarding, and financial planning for advisors ...
Aura confirmed a data breach exposing 900,000 records, part of a broader attack targeting Salesforce Marketing Cloud ...
News from the week beginning 16th Match includes news from Area Technology. CIQ, Deltek, Freshworks, Gong, MIssion Control, ...
Now we know - and it's pretty much what we feared. Control of AI regulation is to sit with Washington, but there will be no ...
CUPERTNIO, CA, UNITED STATES, March 10, 2026 /EINPresswire.com/ -- StrongAuth, Inc. (dba StrongKey) announced the ...
In the technology sector, there is a tendency to rely on the hiring pipeline of digital talent to begin moving the dial on digital equity, but that approach is fundamentally reactive. By the time we ...