How do you create a successful automation strategy for a marketing program? A key step is mapping each part of the customer journey to actions (what needs to happen) and automations (elements of the ...

Zoom CEO Eric Yuan believes AI will help reshape the future of work AI assistants could help reduce workloads and give people shorter workweeks Zoom has a new partnership with Nvidia which aims to ...

Automation Anywhere, a leading provider of Agentic Process Automation (APA) and agentic solutions, is acquiring Aisera, a leading provider of agentic solutions for autonomous IT—expanding Automation ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...

Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

New developer toolkit and AI Operator expansion for the only AI-powered full-stack software and hardware automation platform available now, along with advanced simulation and AI features Enhancements ...

Traditional suites alone cannot keep up with modern release of velocity or complexity prompting many enterprises to ...