Costco members love shopping at the warehouse, but no store is perfect. From parking to produce, these are the most common ...

For many shoppers in Washington, getting a refund is becoming a bigger headache than the original problem. New data from the Better Business Bureau shows complaints about exchanges and refunds have ...

Some Costco products get frequent customer complaints. Here are 12 items shoppers say may not live up to expectations. Did Hegseth quote fake Bible verse from Tarantino movie? Separating fact from ...

TOLEDO, Ohio (WTVG) - Toledo City Council will soon decide whether to cut ties with Republic Services in favor of a new trash collector. The decision comes after waves of customer complaints about ...

Have a complaint about a business? AI may be a lot more effective at explaining your grievances than you are. My colleagues and I analyzed more than one million consumer complaints filed with the ...

The Better Business Bureau is seeing a sharp rise in the number of real estate complaints here in Hawai’i, at 111 percent in the past 12 months. A lack of communication seems to be a point of poor ...

As the grand opening of Huber Heights’ Buc-ees draws closer and closer, the Better Business Bureau has released their rating for the convenience store-gas station combo. The BBB gave Buc-ees an ...

Corrections & clarifications: An earlier version of this story erroneously cited the number of Buc-ee's stores that received an "F" rating from the Better Business Bureau. The correct number is 28 as ...

TYLER, Texas — If customer service were a report card, Buc-ee's would be sitting at the bottom of the class. According to the Better Business Bureau's Houston office, complaints about the company date ...

Pictured is a Buc-ee’s storefront. Buc-ee's, the popular Texas-based convenience store chain, has an F rating from the Better Business Bureau (BBB) for its alleged failure to respond to customer ...

A Golden Corral customer alleges he was attacked by staff after being wrongly accused of dining and dashing The customer's complaint alleges that he was stabbed with a fork, as well as “pummeled, hit ...

It touts the cleanest restrooms in America and a brisket sandwich that built a cult following, but Buc-ee’s received the worst possible grade from the Better Business Bureau (BBB). The BBB recently ...