Network access provider Openreach (BT) appears to be testing a new “Crystal Ball Process“, which is described as being an AI-driven customer service innovation that seems intended to help tackle ...

Network access provider Openreach (BT) has this afternoon announced some changes and increases to the prices of their various Fibre-to-the-Premises (FTTP) based broadband products for UK internet ...

The batteries used in your laptop, mobile phone including many EVs on the roads today, as well as many other higher power devices are based on Lithium Ion technology. These are very effective at being ...

Openreach today announced the appointment of James Lowther as its new Managing Director for Commercial, effective January 2026. James will join the Openreach Executive team and report to Deputy CEO, ...

The 6000th electric van was delivered to the company’s exchange in Ilfracombe, Devon – in this case, a Ford E-Transit Custom, which was also its 5000th EV earlier this year and has been part of large ...

BT has today announced the launch of a sovereign platform which will deliver a pioneering suite of new digital sovereignty services for the UK private and public sector. Digital sovereignty is a ...

As UK telco BT looks to close its copper network, it is set to exit thousands of telephone exchanges (aka Central Offices) as it consolidates its footprint down from some 5,600 network buildings to ...

Britain is gradually phasing out its ageing copper telephone and broadband networks in favour of a fully digital future. This significant transformation is designed to deliver faster and more reliable ...