On a recent podcast, Ganesh Jayaram discussed the carrier’s revamped app and self-service capabilities as it turns to AI to ...

From a redesigned mobile app to AI-powered rebooking tools and faster airport kiosks, American is rolling out smart solutions ...

TPG got a tour of American's Fort Worth headquarters, operations center and training areas. We also got a behind-the-scenes ...

An American Airlines flight made an emergency landing at Las Vegas’ Harry Reid International Airport after smoke was seen ...

Louis Armstrong New Orleans International Airport is sweeping and sparkling, but a world-famous beignet cafe is the (powdery) ...

SriLankan Airlines elevated their passenger service at the Bandaranaike International Airport (BIA) by introducing their self-service check-in and self-bag-drop services. With the aim of minimizing ...

Air India improves passenger experience. Self-service kiosks are now available for flights to Europe, UK, and Canada. This expands the existing service for US and Australia routes. Passengers can ...

American Airlines now ranks seventh in overall airline quality, falling three spots in the ranking and topping only budget ...

U.S. airlines generated a record $7.27 billion in baggage fees in 2024, led by American, United, and Delta. Discover the revenue breakdown! Airline passengers paid $7.27 billion to check bags in 2024 ...

American Airlines offers a network of nearly 50 Admirals Club lounges across 32 airports worldwide. Many hubs, such as Chicago, Charlotte, Dallas and Philadelphia, offer multiple Admirals Club ...

United Airlines has started a seasonal, nonstop flight from Newark to the capital of the Arctic island that President Trump wants to acquire.