Amazon Connect is now the agentic AI-powered foundation for three new solutions and one familiar contact center offering.

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.

Amazon's new "Join the chat" feature lets you ask questions about products and receive AI-powered audio responses.

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...

The company also launched Amazon Bedrock Managed Agents powered by OpenAI, News.Az reports, citing foreign media. *** At the ...

A San Francisco woman bought two bags of brown rice, only to discover some sort of insects inside. Here's what happened.

Items sold across major retailers such as Amazon and Walmart have been recalled due to child safety concerns. The US Consumer ...

Amazon is adding a 3.5% surcharge to some orders, it told sellers. The surcharge is meant to offset higher costs from "fuel and logistics," the e-commerce giant said. Oil prices have risen sharply ...

Jodie Foster's acclaimed sci-fi film is streaming on Amazon Prime and has been described as a masterpiece about alien contact ...

Wiifo is recalling about 9,700 children's tower stools that have caused 22 incidents and six injuries, including contusions ...

Thousands of portable battery packs purchased on Amazon have been recalled after they were found to cause fires. Here's how ...

Most Alexa speakers have an emergency assist feature that you might be unaware of, however it does require a monthly ...