Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, ...

While it’s easy to dream up all the ways AI agents are going to streamline workflows and personalize engagement, the business ...

While AI’s potential for personalization is immense, the real question is how to implement it in ways that deliver measurable ...

A key achievement in Sudheer’s career has been the deployment of AI technologies that have drastically improved efficiency in ...

GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

The market value of the software systems that use AI to pursue goals and complete tasks on behalf of users is expected to see ...

Avatarin, a spinoff from Japanese top aviation company ANA Holdings, plans to launch technology capable of replicating key ...

Generative artificial intelligence has usurped its traditional counterpart as the next growing technology taking the payments industry by storm.

ServiceNow's strong AI growth and a 21% subscription revenue rise signal future gains. Read why investing in NOW stock is ...

Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

Artificial intelligence is already here. It lives in our phones, provides us with customer service, advises our governments, ...