It’s time to transform conversations into actionBy ALLISON ROGERSAs we close out another year, it’s a given that we all ...

A CATASTROPHIC CALENDARThe Insurance Bureau of Canada (IBC) has released a “One-Year Update Following 2023 Nova Scotia ...

A Quebec class-action lawsuit—originally filed in May 2023—over alleged quality issues with the paint on older Hyundai models ...

CARSTAR London Centre (Don Mor) announced its participation at the Level Up Career Fair where it worked to engage with the ...

A new festive trend fa-la-la-ing its way across North America and Europe is seeing drivers covering their vehicles in lights, ...

IMPOUND INSIGHTSThe Automotive Retailers Association (ARA) has announced significant updates to the Impound Lot Operators ...

On September 14, CARSTAR Ellerslie, part of the CARSTAR Johnny K Group, held an Olympic-themed Staff Appreciation Day–dubbed ...

BUDDY UPManitoba is reinstating its one-to-one apprentice-to-journeyperson ratio as of Oct. 30, though collision centres may ...

Toronto, Ontario — According to a new study from Consumer Reports, which calculated predicted reliability ratings for vehicle ...

CARSTAR Canada hosted an exclusive educational event at CARSTAR Downsview, the latest location under the ownership of MGM ...

DON’T LET YOUR CUSTOMER SERVICE INDEX TURN INTO A CRIME SCENE INVESTIGATIONColumn by STEFANO LIESSICustomer service, customer ...

LIKE A DOCTOR, THE BODYSHOP IS ALL ABOUT PROVIDING A HOLISTIC APPROACH TO REPAIRSColumn by CHARLES AUBRYImagine you’re ...