When Ace Rent a Car at the Tampa airport billed a customer $1,400 for damage, Consumer Rescue uncovered troubling evidence behind the claim.

Can a cruise line deny boarding to a passenger because of their nationality? This Norwegian Cruise Line guest found out the ...

Real stories. Real rescues. Real advice. Join thousands of smart travelers and savvy consumers who already subscribe to Tales from Consumer Advocacy Land — the friendly weekly newsletter from Consumer ...

Norwegian Cruise Line recently denied boarding to a bewildered passenger in Tokyo — she says, solely because of her nationality. But the next day, NCL reversed course and told the woman she was ...

Maybe you’ve taken an international cruise without a passport and it was smooth sailing all the way. But you might want to consider Earl Wentzel’s troubling tale before booking your next maritime ...

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.

Distraught cruise ship passengers often contact Consumer Rescue and ask our team to mediate their complaints directly with the cruise lines. These news reports cover passenger issues from all of the ...

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger.

The Consumer Rescue advocacy team resolves problems between consumers and the businesses that they patronize. We do this via direct mediation with companies — always free of charge. These articles are ...

If an AI scanner fails to flag pre-existing damage on your rental car, you could be wrongly charged for repairs. But could those same images actually vindicate you in the end? One Sixt customer just ...

These travelers encountered extreme airline problems and asked the Consumer Rescue team for help. Each article contains an air travel fiasco and a fix from our experts.