Volaris moved its customer service to primarily digital channels, including messaging platforms and social media. Eighty-five percent of Volaris digital customer interactions are handled ...

Mexico-based Volaris expanded its existing customer service software contract with Verint, adding a chatbot function and connecting it to WhatsApp, the main conversational platform in Mexico.

ONTARIO, Calif., Aug. 18, 2020 /PRNewswire/ -- Southern California's Ontario International Airport (ONT) today welcomed news that Volaris will launch nonstop service to Mexico City (MEX), making ...

DFW AIRPORT, TX - Volaris has launched new flight service from Dallas Fort Worth (DFW) International Airport to Monterrey, Nuevo León, Mexico.