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123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.
Following a new update, some HP customers grow disappointed after discovering that they could no longer use third-party ink cartridges in their HP printers.
That said, you should be able to use third-party ink cartridges in your HP printer. HP, Canon and Epson have chips in their cartridges that communicate with the printers.
It then went on to say that “affected printers will continue to work with refilled cartridges if they contain the original HP security chip. Other cartridges possibly don’t work”.
HP issued a stealth firmware update last March that disabled OfficeJet inkjet printers who use third-party inks/cartridges.
In the past, HP printers would merely display warnings when non-HP ink cartridges were installed. However, numerous user complaints now suggest that these printers stop functioning.
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WTF?! It's been seven years since HP first became embroiled in controversy for pushing out a firmware update to its printers that disabled third-party ink cartridges. Since then, it has faced ...
The HP Inc. office in Vancouver. (AP photo) HP Inc. has apologized to customers for a software update that made some of its printers stop working with ink cartridges from competing suppliers, even ...
The use of non-original cartridges results in the printing of the same documents or photographs repeatedly, even with tiny quantities of work. Consumers raise the amount of costs as a result.