Over 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.

Within the mobile help desk app, you can view a real-time list of the tickets assigned to you in order to more easily stay on top of all relevant customer requests.

Freshdesk integrated with more than 20 third-party apps in 2015, which gives its customers loads of flexibility when building a help desk workflow process unique to their particular needs.

Exposing ServiceNow workflow compared to Jira Service Management. Rethink your service desk. 0 Shares Tweet By Systemology Comments: DISQUS_COMMENTS ...

Our research indicates a market size for IT operations management of $60 billion, plus the significant opportunity for service desk workflow use cases outside the IT function, so while Atlassian ...

Our research indicates a market size for IT operations management of $60 billion, plus the significant opportunity for service desk workflow use cases outside the IT function, so while Atlassian ...

According to the company, the Remedy suite's full functionality will be ported into a SaaS model, including ITIL processes, service desk workflow and service level management capability.

With a 24/7 service desk partner experienced in Epic implementations, end-user downtime can be minimized and, in instances where level-two support is needed, root-cause data can be delivered to ...

The latest update to the cloud version of ServiceDesk Plus also features programmable custom actions — including tasks, notifications, webhooks, and custom functions — for service desk tickets. As ...

Freshdesk integrated with more than 20 third-party apps in 2015, which gives its customers loads of flexibility when building a help desk workflow process unique to their particular needs.