Late last month, just around the part of the holidays when everyone stops tracking the day of the week, Chicago launched its new 311 service, branding the effort "CHI 311." The city’s existing call ...

CHICAGO (WLS) -- There are allegations the city has ignored thousands of complaints about broken Chicago traffic lights being reported to 311, which could be confusing drivers and endangering ...

CHICAGO (CBS)-- From sinkholes to heaps of trash, the CBS 2 Morning Insiders have uncovered story after story of 311 complaints marked "completed" – while residents say the job wasn't actually done.

CHICAGO (WLS) -- Chicago's 311 system is getting an update. Wednesday, the city is launching improvements that include a new 311 website and the city's first-ever mobile app. You can use the app to ...

CHICAGO (CBS) --A big change today to make Chicago more modern and mobile. The city is rolling out its new 311 app allowing people to deal with issues like pothole fillings and tree trimmings through ...

A new tool from the city of Chicago lets you tackle potholes, tree trimming, graffiti, rats, and more, all from the palm of your hand. On the new CHI 311 mobile app — available in the Apple App Store ...