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If your Xbox One Controller Home button is not working, it might be running on outdated firmware. Here are some working fixes to try.
If the Xbox sync button is not working, replace the controller batteries first and see. This article lists some fixes that will help you.
Some Xbox Wireless Controllers currently have issues registering button presses. Microsoft is aware of the issue but does not have a fix for it yet.
If compressed air doesn't work, then you'll need to clean the Xbox controller buttons with a cotton swab and rubbing alcohol. To clean sticky buttons on your Xbox controller: ...
Nintendo and Sony have their drifting joysticks, but Microsoft is currently faced with its own set of controller button problems for the Xbox Series X and S this generation, partially a carryover ...
It's certainly not too late for Microsoft to get its Xbox One buttons working in a useful, predictable way. They could do what I'm suggesting and re-brand the View button.