Buying habits are changing. Digital technologies enable consumers to experience brands in entirely new ways. The modern consumer expects a two-way conversation and nowhere is this more the case than ...

Just a few months before Marks & Spencer reported its first loss as a public company, Farfetch disclosed a quarterly loss of a much greater magnitude than M&S’ £88m. The justification is usually ...

It is nearly one year since life as we know it was suspended. Almost overnight humans seemed to disappear from the physical world. Schools, offices, high streets, shops and aeroplanes emptied. It was ...