Walk into certain Walmart locations right now and you might find yourself doing a double take. The rows of self-checkout ...

Retailers hoped to save big on labor costs by introducing self-checkout lanes. Recent moves from the biggest retailers suggest it's proving harder than expected. It seems many stores still need real ...

Self-checkout lanes were first introduced in grocery stores in the 1980s to bring down labor expenses. But fast-forward a few decades and things are changing to the point where some stores are now ...

It just got easier when it comes to adding that Weekly Digital Deal coupon before checking out at Kroger. The supermarket chain rolled out a new tool aimed at making it easier for its Kroger loyalty ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

Despite recent reports that Aldi intends to remove self-checkout kiosks from its stores, the discount grocer said it plans to keep the technology–at most of its locations. According to Axios Chicago, ...

Self-checkout was sold as a frictionless shortcut, yet a growing body of data shows it is riddled with traps that most shoppers never see coming. From quiet "oops" moments that count as theft to ...

Athens-Clarke police reported a car plowed into the Kroger store on Alps Road on Tuesday and injured four people, including a Kroger employee. The car exploded into the self-checkout area after police ...

Self-checkout may be on its way out at Aldi. According to Axios Chicago, the discount grocer is removing self-checkout kiosks from area stores. The removal is also confirmed by a recent Aldi Reddit ...