Back in January, Southwest Airlines officially ended its longstanding open-seating policy, moving to an assigned seating ...

A recent claim says that economy seats may not get as much attention after every flight.

Southwest Airlines needs to do some major damage control to "win back" the hearts of formerly loyal passengers who feel ...

A Southwest Airlines passenger was reportedly berated by a flight attendant after attempting to switch their assigned seat.

Southwest Airlines is potentially considering a cleaning policy that would deep-clean premium seats between flights — while ...

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Passenger recounts awkward in-flight dispute after switching seats to avoid a coughing traveler.

Passengers say a new rule in the friendly skies has them stashing more than just their tray tables. Confused flyers are sounding off online after a traveler claimed flight attendants on a recent ...