Southwest Airlines is facing backlash after introducing another new policy months after taking away open seating.

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Back in January, Southwest Airlines officially ended its longstanding open-seating policy, moving to an assigned seating ...

A Southwest Airlines passenger was reportedly berated by a flight attendant after attempting to switch their assigned seat.

Over the past several months, the once customer-friendly Southwest Airlines has made a number of unpopular moves that have negatively impacted the average customer. Now, the airline is testing another ...