Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s ...

Four states are taking action on self-checkout amid rising theft concerns - here's what shoppers need to know ...

Shopper, 63, is arrested for not scanning all of his items at the self-checkout lane - Luis Lezcano allegedly pulled off a ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

A Massachusetts lawmaker believes grocery stores have gone too far with self-checkout lanes. State Senator Paul Feeney of Foxboro has introduced a bill that would limit how many self-checkout stations ...

For months, KTLA has been tracking the problems with self-checkouts across the country—companies struggling with how to staff the lanes while also securing their products. Now, one Southern California ...

As my luck would have it, I was stuck in the longest line inside the Monterey Park Costco when I visited last week. Shoppers in the self-checkout queue varied from those with carts jam packed with 20 ...

Massachusetts lawmakers are pushing to regulate self-checkout machines in grocery stores, limiting them to eight per location ...

New rules governing the use of automated checkout stands at large local grocery and pharmacy retailers were approved in a 3-2 ...