Room service is one of the great treats, and also joys, of staying at a hotel. I am not so joyful just now. In front of me, I have a room-service bill from the Renaissance Marriott in Washington, and ...

Background: D`Souza, a native of Pakistan and a U.S. resident since 1972, has lived in Chicago since 1979. He worked part-time at the Radisson Hotel in Chicago while studying at DeVry Institute of ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion about the absurd state of the hospitality industry after receiving a “horrific” room service meal delivered in ...

One of the perks of staying at a hotel is the room service, and when you’re craving something to snack on, there’s no shortage of tasty choices on the menu. But some guests take these requests to ...

Hotels are bagging traditional room service. Don't expect your room service meal to arrive underneath stainless-steel plate covers on rolling tables at many hotels across the country. Your grub may ...