Nothing about customer service is easy. You get impatient when you’re the customer and your questions seem to vaporize into thin air. If you’re the rep, you never know when you could get ...

For decades, humanoid robots were the stuff of science fiction, appearing in numerous novels, films, and TV shows. Fast forward ...

In an era where technology is reshaping the very fabric of industries, humanoid robots are rapidly transitioning from science fiction ...

That's why Hyundai has developed a new artificially intelligent customer service robot. The 1,160-mm tall (3.8-ft), 80-kg (176-lb) robot is known as DAL-e, which stands for "Drive you, Assist you ...

The customer service robot market is off to a healthy start, with many prominent companies and investors showing confidence in robots and customer interaction technology.

Robotic solutions are no longer just prototypes, but practical, cost-effective tools capable of handling repetitive and even complex tasks in real-world environments.

Kofax Customer Rabobank Innovates RPA Robot to Automate Government Relief on COVID-19 Related Loan Repayments ...

The robot can also be programmed to become extremely angry and even curse as part of customer service training.

Investors are seeking exposure to the $5 trillion humanoid robotics market and Roundhill's HUMN ETF offers active management for agility and alpha generation.

For many restaurants that experienced labor shortages during the pandemic, robots could be the answer to labor concerns down the line.