ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...

As this year’s holiday shopping kicks into high gear, major department stores are quietly slipping new fees and tighter ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

If you didn't like the gift Santa gave you, you're not alone. Americans return nearly $90 billion worth of gifts over the holiday season, and the day after Christmas is usually when shoppers make ...

NEW YORK (WABC) -- If you didn't like every gift you got this holiday and plan to send it back to the retailer before you get burned by fees or pay for shipping, you should check your credit card.

While the days leading up to Christmas are often spent frantically shopping for the perfect presents, the weeks following the holiday typically involve stressing over gift returns. Whether you need to ...

Two plastic Target shopping bags - Smith Collection/gado/Getty Images We've all been in situations where we purchase far more than expected, and have instant buyer's remorse upon getting home. Or, as ...