Kurt "CyberGuy" Knutsson explores how you can help troubleshoot a computer issue remotely on Windows or a Mac. There are a variety of options.

Being away from your computer doesn't mean you can't use it. The best remote access software we've tested lets you control your machine or someone else's from afar.

Discover iOS 18's new FaceTime feature that lets you remotely control a family member's screen, perfect for tech support and guiding through complex tasks.

You can remotely control another person's iPhone, iPad, and Mac using FaceTime. This requires you to use Facetime's screen sharing feature and request control of the other person's device.