There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

Now more than ever that many people are working from home — Quick Assist in Windows 11/10 allows you to remotely access another user’s Windows 11/10 PC. This feature gives you full control, so you can ...