Customers are more loyal to Apple than ever, according to a smartphone loyalty survey conducted by phone trade-in site ...

AI is not simply enhancing loyalty programs; it is redefining what loyalty means and compressing the timeline for action.

In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core ...

CVS, Amazon, and IKEA are among the 350 companies with the best loyalty and rewards programs, according to research from USA ...

The grocer’s refreshed rewards program and first native app are part of an effort to extend its in-store guest hospitality to ...

Consumer advocates say store loyalty reward programs may come with a hidden cost: your personal data.

Most loyalty programs today look similar, with many not taking customer loyalty into consideration at all. Programs are often just not that exciting for customers or reflective of the individuality of ...

Segment leaders like Starbucks are instead using AI-targeted messaging, aspirational experiences and gamification to nudge ...

More Americans care about loyalty reward programs, and PNC Bank seems to have noticed. EY’s 2025 Loyalty Market Study ...