Despite the work full-service firms have put into Web-based client services, there's one function that's still missing -- the ability to chat in real time via text-based message screens. The term for ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

If you've been using a PC and going online since the days of dial-up modems and first-gen broadband, then you'll probably remember ICQ - one of the very first instant messaging apps for Windows. If ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

The actual number of chat messages sent each day is hard to come by, but with WhatsApp alone accounting for billions of users, you can imagine the sheer volume of ongoing conversations. Not all of ...

A new privacy feature is being developed for WhatsApp. This feature will keep users' private messages secret and undetectable. This feature will be an extended version of WhatsApp's existing ...