Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

We’ve all been there: You’re ready to buy your items in a supermarket or store and head to the self-checkout machines to complete your purchase on your own, only for the kiosk to cause trouble when ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

The first self-checkout machine was invented back in 1986, and since then they have been integrated into the framework of the grocery industry. These machines innovated the way we experience grocery ...