Some office rules can be too cruel. This woman was working at the reception and was told not to keep food and drinks at the front desk. During a heatwave, she tried to bring a water bottle, but her ...

Strict workplace protocols can clash with established norms, especially around senior leadership. One front desk employee dutifully enforced a bold new visitor policy, requiring every guest to sign in ...

LYNDHURST, Ohio -- At 9:40 a.m. April 15, police were called to the Hyatt Place hotel, 24665 Cedar Road at Legacy Village, where an irate man was refusing to leave the manager’s office. Beachwood ...

One Marriott front desk employee is giving customers a look behind the curtain by showing how the computer system that facilitates the making and changing of reservations and check in works. Featured ...

Add Yahoo as a preferred source to see more of our stories on Google. In a case of workplace violence, a former employee of a Naples resort shot and killed one of the hotel's employees on New Year's ...