CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook on Tuesday extended its reach beyond online socializing by building artificial-intelligence powered "bots" into its Messenger application to allow businesses to have software engage in ...

Chipotle fans are about to have two new ways to place their orders. The chain announced Wednesday that customers will soon be able to order through Facebook Messenger as well as make group orders on ...

Meta is going all in on the AI rush, revealing more than two dozen different chat bots with “personalities” loosely based on celebrities like Snoop Dogg and Kendall Jenner. The announcement, made ...

Facebook founder Mark Zuckerberg once advised tech founders to “move fast and break things.” But in moving fast, some argue that he “broke” those young people whose social media exposure has led to ...