The Federal Trade Commission (FTC) suggests that cybercrooks have a new bag of tricks designed to trick and trap consumers. Those cybercrooks have apparently gotten smarter, too, now using “dark ...

Consumer Affairs Minister Pralhad Joshi last week said that the firms charging extra on cash-on-delivery will face action ...

Some business practices on the internet may not be against the law, but they undermine or manipulate consumer choice. Legal advocates have coined a new name for this practice: dark patterns. Difficult ...

The Government has launched a probe into a dark pattern related to cash-on-delivery orders on e-commerce apps.

Tech companies, subscription apps and e-commerce sites have for years used subtle tricks to nudge people toward a decision or purchase they might not otherwise make. There's even a name for the ...

Cass Sunstein, author of the classic behavioral economics book “Nudge,” has just announced the upcoming release of a new book, “Sludge,” and it seems fitting to mark the occasion with a discussion ...

In What Is Subscription Trap? (Part 1), we saw several Dark Patterns used by brands and service providers ("Merchants") to make it difficult for us to cancel subscriptions like Social network e.g.

Dark patterns are designed to manipulate users into actions that are not in their best interest. TECHBOOK delves deeper into this topic. Photo: Getty Images You encounter them constantly–even though ...