Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

After intervention from the newspaper, British Gas apologised has fixed the gas meter, which is now receiving regular meter readings.

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

British Gas has begun rolling out the most advanced smart meter available into its customers' homes. The new meter, which comes with a stylish touch-screen display showing households how much energy ...

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you ...

British Gas customers with smart meters have been alerted to a significant issue. Official statistics indicate that out of ...

Q. Earlier this year my gas smart meter stopped working. I contacted my energy supplier, British Gas, and asked it to send an engineer to fix the meter. But the appointment was cancelled three times.

A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...