Trump Mobile said it is investigating the incident, which involves an open data exposure, leaking the personal information of ...

On Monday night, angry DTE customers let their voices be heard during town halls over DTE's handling of recent power outages. Some spent days, while others spent over a week without power in the dark ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

The goal of the average freelancer, entrepreneur or service provider can be summed up in this basic algorithm: Get a client, land a gig, get the job done, get paid promptly, and get a repeat. If you ...

AT&T experienced a nationwide cellular service outage last week that affected tens of thousands of customers. On Sunday, AT&T announced it would reimburse impacted customers with a $5 credit. Some ...

Call center workers might not have to deal with angry customers for too much longer. SoftBank plans on using AI to make angry calls sound less aggressive. The Japanese firm is seeking to turn a ...

An angry customer waiting for food throws a sugar shaker before screaming profanities at workers at Shiro's Saimin Haven. He then flies a high chair and knocks condiments off a table in the restaurant ...

Activists who are upset with Target’s decision to pull back on diversity, equity and inclusion (DEI) policies have begun a boycott of the national retailer. According to CNN, the 40-day effort is ...

GREAT NECK, N.Y.-- Angry customers are banding together to get their money and heirlooms back from an antiques dealer. Many said they haven't received anything, even after being offered their items ...