This airline is in trouble for shredding traveler's suitcase

If you’ve ever waited at baggage claim, watching suitcases tumble down the carousel, you know that uneasy feeling: will your ...

“Ordinary Handling”: Alaska Airlines Initially Offers $50 After Tearing Passenger’s Suitcase Apart

How Alaska handled a situation in which a customer's luggage went missing, and how this reflects on the structure and ...

Airline calls shredded suitcase ‘ordinary handling'

NBC Bay Area Responds to a South Bay man whose suitcase was mangled after he returned home from a trip to Florida.
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We visit the nation's only retailer of lost luggage, Unclaimed Baggage!

When airline passengers lose-and fail to claim their lost baggage- where does it go? We find out in a trip to Scottsboro, AL! Unclaimed Baggage is the nations only retailer for unclaimed luggage- this ...