Understaffed 911 call centers across the country field non-emergency calls about stray animals or noise complaints on top of their workload of answering serious reports of medical emergencies, crimes ...
WASHINGTON (NEXSTAR) — 911 dispatchers experience some of the same trauma as first responders, but many of them don’t have the same access to trauma resources or training. Margie Gemende and Kristine ...
(COLORADO SPRINGS) — A retired 911 Communications Manager is on a mission to help make sure families, especially children, are prepared in an emergency. Elizabeth Brown spent nearly four decades ...
ST. LOUIS (KMOV/Gray News) - A 911 dispatcher new to the job is being recognized for helping a woman deliver her baby safely at home. Ashley Purcell was only a few weeks into her training program when ...